How is patching different from vulnerability management?

Patching applies updates on a schedule. Vulnerability management scans to confirm what is actually missing or misconfigured, then prioritises and verifies that the right fixes get applied. We do both together.

Will patching cause outages?

We patch during agreed maintenance windows and pilot updates on a test group first. If a patch is known to cause problems, we hold it and apply a workaround, so production is not the test bed.

How do you decide what to fix first?

By risk, not volume. A critical flaw on an internet-facing server outranks a low-severity one on an isolated machine. We rank by CVSS severity, exposure and whether it is being exploited in the wild.

Patch and vuln

Managed IT & Consulting

Patch and vulnerability management

We keep operating systems and third-party software patched, and fix the flaws that get exploited first.

Unpatched software is one of the most common ways attackers get in. We run scheduled patching for Windows, macOS and third-party applications, and pair it with regular vulnerability scanning so the gaps that scanning finds actually get closed. Patches are tested and staged through rings to avoid breaking production, and remediation is prioritised by real risk, not a flat CVE list.

Talk to an expert All Managed IT & Consulting services

What you get

Included in this service

Automated OS and app patching

Scheduled updates for Windows, macOS and common third-party apps like browsers and Java.

Vulnerability scanning

Regular authenticated scans that find missing patches and misconfigurations across the estate.

Risk-based prioritisation

We fix what is exploited and exposed first, ranked by CVSS severity and reachability.

Tested, staged rollout

Patches piloted on a test ring before broad release to keep production stable.

What you walk away with

Defined patch policy and maintenance windows
Recurring vulnerability scan reports
Prioritised remediation tracker
Patch compliance reporting
Enablement session
Deployment and rollback plan

How we engage

A clear path from problem to outcome

Assess and onboard

We audit your estate end to end: servers, endpoints, network, cloud tenants, identities, backups and licences. You get a documented baseline, an asset and dependency map, and a prioritised list of risks before we touch anything.

Stabilise and secure

We deploy our remote monitoring and management (RMM) agents, patch what is exposed, fix the recurring faults, and close the obvious security gaps. The goal of the first 90 days is fewer tickets and fewer surprises.

Operate and support

Day to day, we run monitoring, patching, backups and the service desk against agreed SLAs (service level agreements). Tickets are triaged by priority, tracked in writing, and escalated with context, not bounced around.

Review and improve

We meet on a regular cadence to review SLA performance, ticket trends, risks and spend, then agree the next improvements. Your IT roadmap stays current instead of drifting until something breaks.

Frequently asked questions

More Managed IT & Consulting capabilities

24/7 monitoring and remote managementWe catch failing disks, dead services and outages before your users open a ticket.Learn more Help desk and end-user supportOne number, one portal, and a real engineer who fixes it and tells you what happened.Learn more Backup and disaster recoveryBackups that are tested, off-site and ready to restore, so a ransomware hit or dead server is recoverable.Learn more

Build it right.
Secure it for good.

Tell us what you're building or securing. We'll bring the engineers, the security team and the trainers, plus a clear, costed plan to get you there.

Contact UsExplore Services

AI-powered cybersecurity 24/7 expert support Trusted across industries

Join our newsletter

Be up to date with everything about NUEXUS

By subscribing you agree with our Privacy Policy