Do we still need to back up Microsoft 365?

Yes. Microsoft replicates your data but does not protect you from accidental deletion, ransomware or a malicious insider beyond short retention windows. We back up Exchange Online, SharePoint, OneDrive and Teams independently.

How do you protect backups from ransomware?

We keep off-site, immutable copies that cannot be altered or deleted once written, plus access controls and separation from production. If primary data is encrypted, the clean copy is still recoverable.

What are RTO and RPO?

Recovery time objective is how quickly a system must be back up. Recovery point objective is how much recent data you can afford to lose. We set both per system so recovery expectations are clear before an incident, not during one.

Backup and DR

Managed IT & Consulting

Backup and disaster recovery

Backups that are tested, off-site and ready to restore, so a ransomware hit or dead server is recoverable.

A backup is only as good as the last successful restore. We run automated, encrypted backups of servers, endpoints and cloud data (including Microsoft 365), keep copies off-site, and test restores so you are not finding out they failed during an incident. Recovery plans are built around agreed recovery time and recovery point objectives (RTO and RPO) so you know how fast and how recent your recovery will be.

Talk to an expert All Managed IT & Consulting services

What you get

Included in this service

Automated, encrypted backups

Scheduled backups of servers, endpoints and cloud data, encrypted in transit and at rest.

Off-site and immutable copies

Geographically separate, immutable copies that ransomware cannot encrypt or delete.

Tested restores

Periodic restore tests that prove backups work, not just that the job reported success.

RTO and RPO planning

Recovery objectives agreed per system so you know expected downtime and data loss.

What you walk away with

Documented backup and DR plan
Off-site, immutable backup copies
Restore test reports
RTO and RPO targets per system
Deployment and rollback plan
Post-delivery support window

How we engage

A clear path from problem to outcome

Assess and onboard

We audit your estate end to end: servers, endpoints, network, cloud tenants, identities, backups and licences. You get a documented baseline, an asset and dependency map, and a prioritised list of risks before we touch anything.

Stabilise and secure

We deploy our remote monitoring and management (RMM) agents, patch what is exposed, fix the recurring faults, and close the obvious security gaps. The goal of the first 90 days is fewer tickets and fewer surprises.

Operate and support

Day to day, we run monitoring, patching, backups and the service desk against agreed SLAs (service level agreements). Tickets are triaged by priority, tracked in writing, and escalated with context, not bounced around.

Review and improve

We meet on a regular cadence to review SLA performance, ticket trends, risks and spend, then agree the next improvements. Your IT roadmap stays current instead of drifting until something breaks.

Frequently asked questions

More Managed IT & Consulting capabilities

24/7 monitoring and remote managementWe catch failing disks, dead services and outages before your users open a ticket.Learn more Help desk and end-user supportOne number, one portal, and a real engineer who fixes it and tells you what happened.Learn more Patch and vulnerability managementWe keep operating systems and third-party software patched, and fix the flaws that get exploited first.Learn more

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Secure it for good.

Tell us what you're building or securing. We'll bring the engineers, the security team and the trainers, plus a clear, costed plan to get you there.

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