Microsoft 365 and cloud administration
Your Microsoft 365 and cloud tenants administered, secured and licensed properly, without the sprawl.
We administer Microsoft 365 and your cloud tenants day to day: user and licence management, mailbox and SharePoint administration, security baselines and conditional access. We apply hardening guidance such as Microsoft Secure Score recommendations and multi-factor authentication, right-size licences so you stop paying for seats you do not use, and keep an eye on tenant health and security alerts.
Included in this service
User and licence administration
Onboarding, offboarding, mailbox and group management, with licences right-sized to actual use.
Security baseline and MFA
Conditional access, multi-factor authentication and Secure Score hardening across the tenant.
Tenant administration
SharePoint, OneDrive, Teams and Exchange Online configuration and ongoing upkeep.
Health and alert monitoring
We watch service health and security alerts and act on them before they reach users.
What you walk away with
- Documented tenant configuration baseline
- Conditional access and MFA policies
- Licence optimisation review
- Secure Score and tenant health report
- Documented scope and SLAs
- Onboarding and asset inventory
A clear path from problem to outcome
Assess and onboard
We audit your estate end to end: servers, endpoints, network, cloud tenants, identities, backups and licences. You get a documented baseline, an asset and dependency map, and a prioritised list of risks before we touch anything.
Stabilise and secure
We deploy our remote monitoring and management (RMM) agents, patch what is exposed, fix the recurring faults, and close the obvious security gaps. The goal of the first 90 days is fewer tickets and fewer surprises.
Operate and support
Day to day, we run monitoring, patching, backups and the service desk against agreed SLAs (service level agreements). Tickets are triaged by priority, tracked in writing, and escalated with context, not bounced around.
Review and improve
We meet on a regular cadence to review SLA performance, ticket trends, risks and spend, then agree the next improvements. Your IT roadmap stays current instead of drifting until something breaks.
Frequently asked questions
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