Business continuity and compliance support
A tested plan to keep operating through disruption, and the IT evidence auditors ask for.
We help you keep running when things go wrong and prove you are doing the right things. On continuity, we build and test a business continuity and disaster recovery (BCDR) plan with clear recovery objectives and roles. On compliance, we map your IT controls to the standards you answer to (such as ISO/IEC 27001, SOC 2 or PCI DSS), maintain the policies and evidence, and support you through audits so they stop being a fire drill.
Included in this service
Business continuity planning
A documented BCDR plan with recovery objectives, roles and communication steps.
Compliance control mapping
IT controls mapped to ISO 27001, SOC 2, PCI DSS or your sector requirements.
Policy and evidence management
Maintained IT policies and the evidence trail auditors expect to see.
Continuity testing
Tabletop and recovery tests that prove the plan works before you have to use it.
What you walk away with
- Documented BCDR plan
- Compliance control mapping and gap report
- Maintained IT policy set
- Continuity test results and audit evidence
- Post-delivery support window
- Documented scope and SLAs
A clear path from problem to outcome
Assess and onboard
We audit your estate end to end: servers, endpoints, network, cloud tenants, identities, backups and licences. You get a documented baseline, an asset and dependency map, and a prioritised list of risks before we touch anything.
Stabilise and secure
We deploy our remote monitoring and management (RMM) agents, patch what is exposed, fix the recurring faults, and close the obvious security gaps. The goal of the first 90 days is fewer tickets and fewer surprises.
Operate and support
Day to day, we run monitoring, patching, backups and the service desk against agreed SLAs (service level agreements). Tickets are triaged by priority, tracked in writing, and escalated with context, not bounced around.
Review and improve
We meet on a regular cadence to review SLA performance, ticket trends, risks and spend, then agree the next improvements. Your IT roadmap stays current instead of drifting until something breaks.
Frequently asked questions
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